Homa

Support Tickets

Manage customer support requests by status

New

6
HIGH
2 min ago

John Doe

Customer unable to complete checkout process. Error occurs at payment step.

#payment+1
MEDIUM
5 min ago

Jane Smith

Password reset link not working. Customer tried multiple times.

#account+1
LOW
8 min ago

Alex Rodriguez

Login page doesn't display properly on mobile devices.

#ui+1
MEDIUM
12 min ago

Maria Garcia

Customer wants to cancel subscription and get refund.

#billing+1
HIGH
15 min ago

Chris Johnson

Multiple failed login attempts locked the account.

#security+1
LOW
20 min ago

Amanda White

Customer requesting export of all their data.

#data+1

Open

2
LOW
1 hour ago

Mike Johnson

Questions about recent charges on account statement.

#billing+1
MEDIUM
2 hours ago

Sarah Wilson

Requesting increase in API rate limits for enterprise plan.

#feature+1

Pending

2
URGENT
30 min ago

Robert Davis

Server experiencing intermittent database connectivity issues.

#technical+1
HIGH
45 min ago

Lisa Brown

App crashes when trying to upload files on iOS devices.

#mobile+1

Resolved

2
LOW
1 day ago

David Miller

PDF generation fixed for invoice downloads.

#resolved+1
URGENT
2 days ago

Emma Wilson

Certificate renewed and deployed successfully.

#security+1

Closed

5
MEDIUM
3 days ago

Tom Anderson

Export feature implemented and tested successfully.

#feature+1
LOW
4 days ago

Kevin Thompson

Scheduled maintenance completed successfully.

#maintenance+1
LOW
5 days ago

Rachel Green

Premium account upgrade processed and confirmed.

#upgrade+1
MEDIUM
6 days ago

Daniel Park

Search functionality bug fixed and deployed.

#bug+1
LOW
1 week ago

Sophie Turner

Third-party integration successfully configured.

#integration+1